Privacy Policy
Last updated: July 2026 · Effective: July 1, 2026
TruQs.in Logistics Intelligence Pvt. Ltd. ("TruQs", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TruQs platform at truqs.in.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, post a listing, or contact us. This includes: • Name, email address, and phone number • Business details (company name, GST number, fleet size) • Location data (city, state, pin code) • Usage data (pages visited, features used, search queries) • Device and browser information
2. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve the TruQs.in platform • Verify transporter and shipper profiles • Send transactional emails and platform notifications • Analyse usage patterns to improve features • Comply with legal obligations • Prevent fraud and ensure platform security
3. Information Sharing
We do not sell your personal information. We may share your information with: • Other platform users (only the information you choose to make public in your profile or listings) • Service providers who assist in operating the platform (hosting, analytics, email delivery) • Law enforcement or government authorities when required by law • Acquirers in the event of a merger or acquisition (with prior notice to users)
4. Data Storage and Security
Your data is stored on secure servers hosted in India. We implement industry-standard security measures including: • Encrypted data transmission (HTTPS/TLS) • Encrypted storage for sensitive fields • Regular security audits • Access controls and authentication requirements No method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.
5. Cookies
We use cookies and similar tracking technologies to improve your experience on TruQs. These include: • Essential cookies (required for the platform to function) • Analytics cookies (to understand how users interact with the platform) • Preference cookies (to remember your settings) You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.
6. Your Rights
You have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your account and associated data • Opt out of marketing communications at any time • Lodge a complaint with the relevant data protection authority To exercise these rights, contact us at privacy@truqs.in.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on the platform. Your continued use of TruQs.in after changes are posted constitutes acceptance of the updated policy.
9. Contact
For privacy-related queries, contact our Data Protection Officer at: Email: privacy@truqs.in Address: TruQs.in Logistics Intelligence Pvt. Ltd., Plot No. 42, Scheme 54 PU4, Vijay Nagar, Indore – 452010, Madhya Pradesh, India